Question 1

What's the minimum order?

Accepted Answer

1 series, 6 pairs.

Question 2

Can I mix sizes?

Accepted Answer

No. What is in a series is fixed for each model.

Question 3

Does it suit 35, 40, 45 and 50 shelves?

Accepted Answer

Yes. Tell us your shelf price on WhatsApp and admin will point you to models.

Question 4

What's the fastest way to order?

Accepted Answer

Pick a model, add it to the cart, check out. Want help? Continue on WhatsApp.

Question 5

How can I contact Euroria?

Accepted Answer

WhatsApp +62 852-1116-8198 or email info@eurofashion.id.

Question 6

Where do you ship from?

Accepted Answer

We ship from Jakarta to anywhere in Indonesia via JNE, J&T, SiCepat, or Anteraja.

Question 7

When will my order be processed?

Accepted Answer

Orders are processed 1–2 working days after payment is confirmed, Monday to Friday.

Question 8

How long will it take to receive my order?

Accepted Answer

Around 1 week depending on your location and chosen courier. Check our Shipping Information for current timelines.

Question 9

What if I don't receive my order?

Accepted Answer

If you don't receive your order within 30 days after shipping, please reach out to us. While we do not offer refunds, we'll work with you to resolve the issue.

Question 10

What payment methods do you accept?

Accepted Answer

Bank transfer. Our admin sends the account number on WhatsApp.

Question 11

What if my item is genuinely defective?

Accepted Answer

We do not accept returns or exchanges. For a genuinely defective item, send your order number and photo/video evidence within 2–3 days of delivery. Once verified, we reimburse the value of that defective item only; you do not need to return it.

Question 12

What is the reseller minimum order?

Accepted Answer

1 series is 6 pairs per model. Different models cannot be combined into one series.

Question 13

Can I mix sizes or colors in one series?

Accepted Answer

No. What is in a series is fixed for each model.

Question 14

Do you ship outside Java?

Accepted Answer

Yes. We ship from Jakarta throughout Indonesia; choose a courier at checkout or ask our team about delivery to your city.

Question 15

Is cash on delivery available?

Accepted Answer

Orders are paid through checkout before processing. Cash on delivery is not currently available for wholesale orders.

Question 16

How do I become an Euroria sandal reseller?

Accepted Answer

Browse the catalog, choose models that fit your store shelf, and start from one series. Prices and stock are visible in the catalog; send a model code or target shelf price on WhatsApp if you want help choosing.

Frequently Asked Questions

What's the minimum order?

Can I mix sizes?

Does it suit 35, 40, 45 and 50 shelves?

What's the fastest way to order?

How can I contact Euroria?

Where do you ship from?

When will my order be processed?

How long will it take to receive my order?

What if I don't receive my order?

What payment methods do you accept?

What if my item is genuinely defective?

What is the reseller minimum order?

Can I mix sizes or colors in one series?

Do you ship outside Java?

Is cash on delivery available?

How do I become an Euroria sandal reseller?